Savio fully guarantees the quality of its trees. In the event that trees sold by Savio do not conform to the products ordered or manifest physiological problems, Savio will, at its discretion, replace trees or reimburse the client.
For trees shipped bare root, in containers or freshly potted, sold during the spring period (until May 31), the warranty will be in force until August 1st of the same year.
After this date the guarantee is not longer in effect. The customer must have received written consent from Savio to dispose of or return the trees. For potted or container trees purchased after May 31, the customer will have 10 days after receipt of the trees to make any claims.
In all cases, it is mutually understood that Dominique Savio Nursery’s maximum responsibility in any claim made by a client is limited to the replacement of the trees in question, or a reimbursement/credit of the purchase price of same.
Our mission is simple: To delivery a great quality product, when the client needs it, at competitive prices
to be responsive to our clients’ needs, questions and concerns in a prompt, professional and courteous manner.